FAQ’s

Being a new and unique space we have had lots of people ask us questions.

Whether you're a first time-visitor, a potential customer, or simply curious about what we offer, you'll find helpful information below.

  • LUMA is located in central Bath, UK, 5 minute walk from the train station. The full address is 14 Ferry Court, Ferry Lane, Bath, BA2 4JW

  • LUMA will open May 1st 2025. Exciting!

  • Early Bird Memberships will be open in February 2025. We will be asking for those to sign up to secure your space for the grande opening in May.

    Why are we asking for payment? We will use the first initial membership sign ups to help us with the set-up costs. This means you will be supporting us in opening the first climbing facility in Bath!

    For yearly memberships, it will start on May 1st.

    For monthly memberships you will only have to pay the first month to secure your membership and then money will not be taken on the first month, upon opening.

  • We will have a maximum number of 60 members, and only 8 climbers will be allowed entry into the training facility per hour. This allows for each climber to know they will have time and space to train.

  • For one off’s each session will be 60 minutes plus 15 minutes before and 15 minutes at the end, giving you a total of 90 minutes which you can use as you wish. You’ll be able to reserve and book a slot through the website, you can book more than 1 slot, so you can climb consecutively for multiple hours. To gain entry you will get a QR code to scan on the door to gain entry.

    For members the slots are there to add a soft limit to the number of people in the facility at one time, so we ask you to just book out multiple slots.

  • Yes! We are focused on intermediate to advanced climbing. We won’t be providing rental shoes.

  • We want to be as inclusive as possible, but a training facility has it’s differences to a bouldering gym. For this reason only those who are 16+, unless supervised and verified as a youth climber with experience.

    The facility is designed for intermediate to advanced climbers, and you must have climbed at least 5x before climbing at LUMA.

  • Only kids that have a proven record of previous climbing, show a level of competency and have supervision will be allowed into the training facility.

    We have a specific waiver process through our sign up process, which will ask for a youths climbing competency level. You will only need to do this once.

  • Yes! We’ll have Spotify linked up to speakers on the local network so you’ll be able to join our WiFi and join the LUMA Spotify Jam!